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To find what you're looking for, just use our search functions (Search and Search Entire Shop). You can also browse products by the categories listed at the top of each store page (i.e. Shows, Comedians, DVDs, CDs, Clothes, Collectibles)
Here are a few search tips that may help: Use more than one word Using more than one word helps narrow down the search criteria.
Be specific
Use specific words as opposed to general ones. For example, a search for "Ferrari" will get you closer results than a search for "sports cars."
Try a Search Entire Shop
If you still can't find the product you want, it might not be available right now. We get new stuff in a few times a day, so check back soon and sign up for the newsletter to hear about the latest special offers. Good luck!
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| Please check back with us shortly, as we are adding new products and suppliers all the time. We're sorry we don't exactly have what you're looking for, but you can also email your request to shopproducts@vh1.com. Please Note: Due to the high volume of inquiries, a response is not guaranteed but we do read them all! |
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| Please contact the manufacturer directly for information on the warranty associated with your purchase. |
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| We'd love to tell you more about our products, but unfortunately what you see on the site is all the information the supplier has given us. Sorry we don't have more detailed info for you! |
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The shirts on shop.vh1.com come in either Women or Men sizes, ranging from Small to X-Large. The available shirt sizes will be listed in a dropdown menu on each product's page.
Please Note: Our women's shirts run much smaller than our men's shirts. |
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Due to the varying creative licenses we use to make our products, please refer to the description in the "Overview" tab on the item's page on shop.vh1.com for any information regarding sizing. Again, please note that our women’s shirts run smaller than our men’s shirts. If you need additional information, please email us at shopsupport@vh1.com.
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| Here's why you should create an account with us: Easy online access to order tracking and history Ability to sign up for exclusive VH1 Shop offers
Quick checkout next time
Sound good? To register for an account:
1. After placing the all items you want in your shopping cart, continue by clicking the Proceed to Checkout button.
2. Under the New Customers section, enter your e-mail address.
3. Create and confirm your Password. Click the Continue Checkout button.
4. Enter your shipping information. Click the Continue button.
5. Enter your credit or debit card information. Confirm whether your Billing Address is the same as your Shipping Address. If not, enter your billing information. Click the Continue button.
6. Review your Shipping and Billing Addresses, Shipping Methods, and Payment Method. If you need to change anything, click the Change button to update.
7. Review your Order Summary and details.
8. Click the Add button to enter any promotional discounts.
9. Finalize your order by clicking the Place Your Order button.
Print the Checkout Page for your records.
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In order to make changes to your account, just return to the VH1 Shop and log into your account. Under the Account section you can make changes to your e-mail address, password, billing, or shipping information.
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1. Select Sign In > Forgot your Password?
2. Enter your e-mail address and click the Continue button.
3. An e-mail will be sent to you with your password.
Remember that your password is case sensitive and that your login name is the complete e-mail address that was used when you placed your order.
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To change your VH1 Shop e-mail address, follow the steps below.
1. Select Account > Change your email address
2. Enter your new e-mail address.
3. Confirm your new e-mail address by re-entering it.
Click the Change button to update.
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| We recently upgraded our shop to provide you with a more up-to-date service. Once you log into your account, your password will be reset, and an email will be sent to you with this new password. We recommend that you log back into your account to change this password to something you'll remember better. We apologize for any inconvenience this may have caused. We hope you enjoy our new and improved Shop. |
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| Google Checkout provides an excellent means for customers to follow various online purchases from different shops. Should you encounter any problems logging into your Google account and/or have other specific Google Checkout oriented questions; please contact Google directly at https://checkout.google.com/support Kindly note, that in order to obtain better insight of our company policies you must review our FAQs and/or packing slips to retrieve specifics about our return policy, refund/credit process, promotions, and/or backorder/delay of shipment notifications. For questions regarding your order, please feel free to contact our Customer Support Team at 1-800-841-2380.
Our team will be happy to assist you Monday – Friday between the hours of 9 am – 9 pm EST. Excluding major holidays. Happy Shopping!
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To place an order, follow these simple steps:
1. After placing the all items you want in your shopping cart, continue by clicking the Proceed to Checkout button.
2. Under the New Customers section, enter your e-mail address.
3. Create and confirm your Password. Click the Continue Checkout button.
4. Enter your shipping information. Click the Continue button.
5. Enter your credit or debit card information. Confirm whether your Billing Address is the same as your Shipping Address. If not, enter your billing information. Click the Continue button.
6. Review your Shipping and Billing Addresses, Shipping Methods, and Payment Method. If you need to change anything, click the Change button to update.
7. Review your Order Summary and details.
8. Click the Add button to enter any promotional discounts.
9. Finalize your order by clicking the Place Your Order button.
10. Print the Checkout Page for your records.
At anytime after your order is complete, you can log into your account to track the status of your order.
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We're sorry you're having problems completing your order.
If possible, please send an email to shopsupport@vh1.com with the following information to help us figure out what the problem is:
Order Date
Product being Ordered
Operating system (ex. Windows, Mac, etc.)
Operating system version (ex. Windows NT, 98,95)
Browser
Full Browser version (ex IE 5.50.4308.2900 or Netscape 4.75)
Internet Provider
Connection speed
Step in the ordering process in which you are receiving the error
Error Receiving While Attempting to Connect
Store URL
Again, we apologize for needing additional information. The internet can get pretty complex and we just want to make sure your order goes through as soon as we can. |
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Sorry, but we don't have an actual, paper catalog at this time.
The good news is, you can see and order every product we sell online.
We hope that works for you!
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Sorry, as of now we are unable to take orders by phone, fax or email. We are, however, looking into other ways to help you buy our products.
To place an order, follow these simple steps:
1. After placing the all items you want in your shopping cart, continue by clicking the Proceed to Checkout button.
2. Under the New Customers section, enter your e-mail address.
3. Create and confirm your Password. Click the Continue Checkout button.
4. Enter your shipping information. Click the Continue button.
5. Enter your credit or debit card information. Confirm whether your Billing Address is the same as your Shipping Address. If not, enter your billing information. Click the Continue button.
6. Review your Shipping and Billing Addresses, Shipping Methods, and Payment Method. If you need to change anything, click the Change button to update.
7. Review your Order Summary and details.
8. Click the Add button to enter any promotional discounts.
9. Finalize your order by clicking the Place Your Order button.
Print the Checkout Page for your records.
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| You can still use your existing gift certificate code on the new VH1 Shop. However, we do have a new way to redeem this gift certificate against your order. Please review the instructions on how to use a gift certificate, coupon, or discount code listed on this page. |
| How do I use a gift certificate, coupon, or discount code? (Back) |
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1. Simply put the items you want in your shopping cart.
2. Continue through our secure checkout until you are at the Final Order Review screen.
3. Click the Add button to enter any promotional discounts.
4. The amount of the coupon or discount code will be subtracted from your total purchase (not including shipping and applicable sales tax).
Google Checkout customers must log onto our website directly in order to apply any gift certificates, coupons, and/or discount codes you may have.
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| Can I use a coupon or discount code more than once? (Back) |
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| Sorry! The coupon or discount code is good toward one purchase per customer only. |
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| Unfortunately, we don't give rain checks for specific items because our supplier is not sure when out of stock items will arrive for shipment. Please select an item that is in stock in order to use the coupon or discount code before it expires. |
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Please read the terms and conditions listed either on the back of the card Gift Certificate or within the email that the Gift Certificate was sent to you.
I you're having problems completing your order with a Gift Certificate, please send an email to shopsupport@vh1.com and a customer service representative will assist you.
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VH1 Shop charges sales tax for orders shipped to states in which it has a physical presence. This can mean a headquarters, warehouse, or retail store belonging either to VH1 Shop or one of our business partners.
The VH1 Shop must charge tax in the following states: TX, IL, GA, NV, NJ, CA, FL, and NY.
Sales tax is automatically computed on both product(s) and shipping costs. To see the total sales tax charged on your order, click on checkout underneath your basket listings. |
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The VH1 Shop offers many great promotional offers to reward its customers. Below is a general list of Terms and Conditions for Coupon and Discount Codes:
- Since each coupon and discount code is different, be sure to read all of the Terms and Conditions for that specific offer.
- Coupon and discount codes are good toward one purchase per customer only and cannot be combined with other offers.
- Any amounts not redeemed in the applicable purchase will be forfeited.
- Coupon and discount codes are redeemable at the VH1 Shop only.
- Coupon and discount codes are not valid toward the purchase of Gift Cards.
- Coupon and discount codes are not for resale nor redeemable for cash.
- Some offers are available to new customers only.
- A minimum purchase, excluding shipping and sales tax, may be required to use the coupon and discount code.
- Most offers are available for a limited time only and must be used before the expiration date specified in the offer.
- Coupon and discount codes cannot be redeemed towards previous purchases.
- If merchandise was purchased with a coupon or discount code and subsequently returned, you will be issued a credit at the promotional price and, if the coupon or discount code has expired, it cannot then be applied to a replacement or future order. If you return a gift that was purchased with a coupon or discount code and the coupon or discount code has expired, you cannot apply the expired coupon or discount code to a replacement or future order.
- We reserve the right to extend or cancel a promotional offer at any time.
We reserve the right to change these Terms and Conditions from time to time in our discretion.
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| Kindly note that free shipping is only offered towards items that are currently part of a promotion. Free shipping disclosure will be located in the overview tab section of the item you have selected.
If ordering more than one item, shipping costs will only be subtracted from the items that are currently being promoted as having “free shipping.” All other items will incur shipping costs.
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We accept Visa, MasterCard, American Express and Discover.
Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
We never bill for credit card service fees.
We are currently unable to process any credit cards that are issued or billed outside of the United States
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You can be confident that your personal and account information is secure at the VH1 Shop. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information. Please read our security promise for more information. |
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Once your credit card is authorized for the purchase, it will be charged for the total order amount. While we make every attempt to fill all orders placed, some items may be delayed or backordered. If you decide that you don't want to wait, you may request a cancellation for items that have not shipped, and your credit card will be refunded.
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The Secure Shopper Guarantee can be found on the storefront. The information includes the following:
Order Security
This site uses 128 bit SSL (Secure Socket Layer) encryption on ALL purchases. In order to determine whether or not your purchase is secure, please check for your browser's indication that encryption has been detected. In Internet Explorer, a gold padlock appears at the bottom of the page and in Netscape, the padlock in the lower left hand corner will glow and clasp. |
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| We check to make sure that the billing information on file with us exactly matches that of your credit card. If it doesn't, we'll place a hold on your order and a Customer Service Representative will contact you via email or phone for verification. If you do not confirm the billing information, we will cancel your order.
If you suspect that you are a victim of fraud, kindly call your financial institution immediately. Fraud claims will be handled directly between SHOP.VH1.COM and your bank. However, if you have any questions regarding what happens next; please contact our Customer Support Team at 1-800-841-2380. Our representatives will be happy to assist you Monday – Friday between the hours of 9 am – 9 pm EST. Excluding all major holidays.
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To check the shipping status of your order, just log in to your account. Orders placed after 12 p.m. EST will be shipped the following business day. Sorry, but we don't ship on Saturday, Sunday or holidays, so please allow an additional 24 to 48 hours for these orders. Please be advised that Media Mail service does not have a tracking number affixed to it. Media Mail is the most affordable means of shipment. However, it is also the slowest. Please allow up to 6 weeks delivery time.
Please read these explanations of shipping times according to stock availability:
Usually ships in 24-48 Hours: The item is in stock and will usually leave our warehouse in 24 hours after your order is placed during normal business hours.
Usually Ships in 2 - 3 Days: This product will usually leave our warehouse 2 to 3 days after your order is placed during normal business hours.
Usually Ships in 3 - 5 Days: This product will usually leave our warehouse 3 to 5 days after your order is placed during normal business hours.
Usually Ships in 1 - 2 Weeks: This product will usually leave our warehouse 1 to 2 weeks after your order is placed during normal business hours.
Usually Ships 2 to 3 Weeks: This product will usually leave our warehouse 2 to 3 weeks after your order is placed during normal business hours.
Usually Ships in 2 - 4 Weeks: This product will usually leave our warehouse 2 to 4 weeks after your order is placed during normal business hours.
Back Order: This product is not currently in stock at any of our warehouse locations. We have ordered the product from our supplier, but have not received a date yet as to when we will receive this product. We will update you on the status of your order via e-mail.
On Order: This product is not currently in stock. We have ordered the product from our supplier and will ship your item as soon as possible. We will update you on the status of your order via e-mail.
Pre-Order: This product has not yet been released from the publisher, studio or manufacturer, but we are currently taking preorders for it. We will ship you your order as soon as it is available.
Currently Unavailable: This product is currently unavailable from the manufacturer. We are not accepting orders for it at this time. Please check our web site for future availability.
If you order items with different stock availability - for example, an in-stock item along with a pre-ordered item - each item will ship as soon as it's ready.
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Shipping will automatically be
calculated on the Final Order
Review page where you can change
your shipping options.
Kindly make note of the
following:
·
Please ensure to always review your Final Order Review page since
this page will specify how your
order will be shipped. You have
the option to change and select
the type of service you prefer
before finalizing your order.
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Please be advised that changes to your order cannot be made once
you have finalized your
purchase.
·
To ensure that your item is
shipped according to your
preferred shipping method;
kindly remember to actively
select the shipping method you
desire before finalizing your
purchase.
The following are services we
offer for some if not all items:
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Overnight Delivery: UPS Same Day Service. Tracking number is
affixed to package.
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2nd Day Delivery: Depending on the time and date your
order is placed, UPS will
deliver on the second business
day by
10:30 a.m.
or 12:00 noon to most commercial
destinations. Tracking number
is affixed to package.
·
3rd Day Delivery: Depending on the time and date your
order is placed, UPS will deliver
by the end of the third business
day. Tracking number is affixed
to package.
·
Priority Mail: USPS will
deliver packages within 2 to 3
days.
Please ensure to make note of
the information below regarding
USPS Media Mail and UPS Mail
Innovations:
Items being shipped USPS Media
Mail and UPS Mail Innovations
will be classified and
documented as Ground on your
Order Review page and on your
Order Notification Notices.
Please bear in mind that the
services stated below do not
have tracking information
affixed.
Brief descriptions and
appropriate links are provided
for your convenience:
USPS Media Mail: Please be
advised that Media Mail
parcels/packages do not have
tracking information affixed to
it. This service is mostly used
for CDs, DVDs, and Books. Media
Mail is the most affordable
means of shipment. Yet, it is
also the slowest. Please allow
up to 6 weeks delivery time.
For more information on USPS
Media Mail; please click on the
following link:
http://www.usps.com/all/shippingandmailing/groundpackages.htm
To contact USPS via phone:
http://c001-iq-prod.responseondemand.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view()=c[c_callus]
If applicable:
To track and confirm packages
mailed via USPS:
http://www.usps.com/shipping/trackandconfirm.htm?from=global&page=0035trackandconfirm
UPS Media Innovations -
UPS Mail Innovations inducts
your mail piece into the U.S.
Postal Service within 48 hours
of processing. The U.S. Postal
Service will then deliver the
mail piece within three to five
days, on average. Kindly note
that we do not offer delivery
confirmation or affix tracking
numbers to parcels being shipped
via Media Innovations. For more
information on UPS Media
Innovations; please click on the
following link:
http://www.upsmailinnovations.com/services/domestic_mail.html
To contact UPS, kindly click on
the following link:
http://www.ups.com/content/us/en/contact/index.html?WT.svl=Footer
If applicable:
To track and confirm packages
mailed via UPS service:
http://ups.com/?Site=Corporate&cookie=us_en_home&setCookie=yes
Holiday Shipping Guide:
In order to ensure that your
gifts arrive on time, orders
must be placed by the following
dates below, according to the
type of shipping method
selected. Please make note of
the following:
If selecting USPS Media Mail or
UPS Mail Innovations; order must
be placed by 12/6
If selecting UPS 3rd
Day Delivery; order must be
placed by 12/14
If selecting UPS 2nd
Day Delivery; order must be
placed by 12/17
If selecting UPS Next Day
Delivery; order must be placed
by 12/18
Kindly note that our shop will
not ship on the following dates:
Thanksgiving Day, Black Friday,
and Christmas Day
For further information
regarding order fulfillment,
shipping timeframes, etc.
Please review applicable
sections of our FAQs.
Holiday Ours of Operation:
Monday – Friday
9am – 9pm, EST/excluding all major holidays.
Early holiday closure on
12/24/07. Our customer service
center will be opened from 9am –
5pm EST.
Thank You and Happy Holidays! |
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Currently we are set up to accept shipping information only within the continental United States
, Alaska
and Hawaii
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Please check back from time to time as we are always looking for ways to serve you better.
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| Sorry! We are currently unable to ship to an APO
(Army Post Office)/FPO (Fleet Post Office) address or PO Box. Please note that selecting USPS as your preferred carrier does not guarantee that you will receive your order.
Customers failing to adhere to this shipping disclosure will only be credited for the cost of the item once parcel is returned back to our suppliers. Kindly note that suppliers begin working on undeliverable parcels/returns 14 business days from the date your item was delivered back to our warehouse. Return credits take 4-6 weeks to process. Shipping costs are non refundable.
Please check back from time to time as we are always looking for ways to serve you better.
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Google Checkout provides an excellent means for customers to follow various online purchases from different shops. Should you encounter any problems logging into your Google account and/or have other specific Google Checkout oriented questions; please contact Google directly at https://checkout.google.com/support Kindly note, that in order to obtain better insight of our company policies you must review our FAQs and/or packing slips to retrieve specifics about our return policy, refund/credit process, promotions, and/or backorder/delay of shipment notifications.
For questions regarding your order, please feel free to contact our Customer Support Team at 1-800-841-2380.
Our team will be happy to assist you Monday – Friday between the hours of 9 am – 9 pm EST. Excluding major holidays. Happy Shopping!
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Please allow 7 - 10 business days for your items to arrive, if shipped via ground, priority or expedited shipping methods. For items shipped via the United States Postal Service Media Mail, please allow up to 6 weeks for your items to arrive.
To check the status and track your order, follow the steps below.
1. Log into your account (or click Order Status on the Shop home page.)
2. Click Track your shipments.
3. Click on an order, and you can review a detailed list of each item ordered and its status.
Please note that Open indicates that your order has gone to the supplier for processing. Please allow 3-5 business days from your order date for the status of your order to update.
Please also note that orders containing more than one item may be shipped from different warehouses and, therefore, arrive at different times.
Expedited shipping alternatives (such as Overnight) are available from the time the warehouse receives the order (subject to product availability). These shipping alternatives do not guarantee expedited shipping from your order date.
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We appreciate your recent order. Unfortunately, the item ordered is currently out of stock. We have placed this item on back order and expect it to become available for shipment within 30 days. We will ship the item when it becomes available.
Should item not be available after 30 days, your account will be fully credited. Please allow order to be updated within 10 business days thereafter.
In the event that you wish to cancel your order, carefully review our cancellation instructions below:
Note: Cancellations are never guaranteed since most orders are quickly sent to suppliers electronically.
Further note that once an order has gone to the supplier for shipment, it cannot be changed or canceled.
1. Log into your account
2. Under View Orders, click Cancel Items or Orders.
3. Click on the Order # to process a cancellation request.
4. Click on Cancel Unshipped Items.
5. Review the item(s) available for cancel request and choose a Reason for the cancel request by highlighting the appropriate information from the drop down box.
6. Enter a Comment if necessary.
7. Click the Continue button to submit the cancellation request. The status of your request may be viewed by logging onto your account. Results are displayed in the Status column and may take up to 7 business days to update. If you do not receive acknowledgement of cancellation by the 7th business day; your cancellation request was denied. We apologize for any inconvenience this may cause.
Please Note: Cancellation of item(s) may change or void promotional/coupon discounts currently appearing on your order.
If you placed your order via Google Checkout, please call our Customer Support Center at 1-800-841-2380. Our team will be happy to assist you Monday – Friday between the hours of 9 am – 9 pm EST. Excluding major holidays. Kindly have your order number handy.
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Please allow 7 - 10 business days for your items to arrive, if shipped via ground, priority or expedited shipping methods. For items shipped via the United States Postal Service Media Mail, please allow up to 6 weeks for your items to arrive.
Carefully review the following information regarding shipment of your order:
Orders containing more than one item may be shipped from different warehouses and, therefore, arrive at different times.
Expedited shipping alternatives (such as Overnight) are available from the time the warehouse receives the order (subject to product availability). These shipping alternatives do not guarantee expedited shipping from your order date.
If you placed your order via Google Checkout, please call our Customer Support Center at 1-800-841-2380. Our team will be happy to assist you Monday – Friday between the hours of 9 am – 9 pm EST. Excluding major holidays. Kindly have your order number handy.
Thank you for shopping with us. We appreciate your order and look forward to serving you in the future.
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Please ensure to carefully review your Packing Slip as it provides information regarding which items should be contained within your parcel.
As mentioned in your order notification, orders containing more than one item may be shipped from different warehouses. Therefore, items may arrive in separate packages (with separate packing slips) and may also arrive on different days. You will not be charged any additional shipping charges.
Expedited shipping alternatives (such as Overnight) are available from the time the warehouse receives the order (subject to product availability). These shipping alternatives do not guarantee expedited shipping from your order date.
If you placed your order via Google Checkout, please call our Customer Support Center at 1-800-841-2380. Our team will be happy to assist you Monday – Friday between the hours of 9 am – 9 pm EST. Excluding major holidays. Kindly have your order number handy.
Thank you for shopping with us. We appreciate your order and look forward to serving you in the future.
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